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Graphics card not being read?

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  • Graphics card not being read?

    Tried running Overwatch and it failed miserably, so I was recommended to look into under System > Device Manager for information on graphic cards. It says Microsoft Basic Display Adapter, so I was then told to look into the hidden devices, where my GE Force GTX 1050 TI card appears, but is unclickable and grey-ed out. How do I go about fixing this issue so that I can actually play games? :/

  • #2
    smiggles Just wanted to touch base on this post as well.
    This was sent over to our support team along with the other post. You should be hearing from one of the reps shortly if you haven't already.